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Accessibility Statement

Last updated: Last reviewed: March 2026

Home › Accessibility Statement

Contents

  1. 1. Our Commitment
  2. 2. Accessibility Features on This Website
  3. 3. Known Limitations
  4. 4. Technical Information
  5. 5. Requesting Accessible Formats
  6. 6. Reporting Accessibility Problems
  7. 7. Enforcement

1. Our Commitment

Physiomedicine is committed to making this website accessible to as many people as possible, including those with disabilities. We aim to conform to level AA of the Web Content Accessibility Guidelines (WCAG 2.1).

✓ We are actively working to improve the accessibility of this website. If you experience difficulty using any part of it, please contact us — we will do our best to provide information in an alternative format.

2. Accessibility Features on This Website

  • Semantic HTML5 structure with logical heading hierarchy (H1 → H2 → H3)
  • All images include descriptive alt text
  • Sufficient colour contrast ratios (WCAG AA standard: 4.5:1 for normal text)
  • Keyboard-navigable interface — all interactive elements accessible without a mouse
  • Resizable text without loss of content or functionality
  • Skip-to-content link available at top of page
  • Forms include visible labels and error messages
  • Videos (where present) will include captions
  • No content flashes more than three times per second (seizure risk avoidance)

3. Known Limitations

We are aware of the following known accessibility issues we are working to resolve:

  • The TM3 online booking widget is a third-party tool — we have limited ability to adjust its accessibility. If you have difficulty using it, please call us to book by phone.
  • Some older PDF documents on the site may not be fully accessible. We are reviewing and replacing these.
  • Embedded Google Maps may not be fully accessible via keyboard navigation — please use the "Get Directions" link as an alternative.

4. Technical Information

This website is built on WordPress using the Elementor page builder. We use modern, standards-compliant HTML5, CSS3 and JavaScript.

We use the following assistive technologies in our testing:

  • NVDA screen reader (Windows)
  • VoiceOver (macOS / iOS)
  • Keyboard-only navigation testing
  • Browser zoom up to 200%

5. Requesting Accessible Formats

If you need information on this website in an alternative format — such as large print, audio recording, or plain text — please contact us:

We aim to respond to accessibility requests within 5 working days.

6. Reporting Accessibility Problems

We welcome feedback on the accessibility of our website. If you find any barriers not listed above, or if a page does not meet your accessibility needs, please let us know:

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS).

7. Enforcement

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 in England, Wales and Scotland. If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

This statement was prepared on March 2026. It was last reviewed in March 2026.